Summary
Dynamic and results-driven Software Engineer passionate about building scalable, innovative solutions. Experienced in full-stack development, WebRTC, and cloud technologies, with a focus on collaboration, mentoring, and continuous learning. Seeking opportunities to contribute technical expertise and creative problem-solving to drive impactful projects and team success.
Work Experience
JPMorgan Chase & Co., New York, NY – Software Engineer II
Aug 2021 – Present- Developed and maintained the only voice product for over 40,000 customer service specialists, ensuring 24/7 reliability for seamless call operations.
- Led the Frontend development of features for the WebRTC client in Angular and Vanilla JS, creating interfaces that empower specialists with intuitive, real-time tools for call handling.
- Engineered an in-office solution using Electron and React, enabling WebRTC functionality within the VDI environment and eliminating the need for Polycom technology.
- Built and optimized the IMAP supervisor view in Angular and JavaScript, delivering real-time data and analytics to supervisors.
Flatiron School, New York, NY – Software Engineering Coach
Oct 2020 – Aug 2021- Worked with Lead Instructor to execute curriculum for a class of 30 students during the 15-week Bootcamp.
- Provided technical and emotional support to all students as they experience the ups-and-downs of bootcamp life.
- Created an Algorithms & Data Structures workshop series for my students covering the concepts needed for technical interviews after graduation.
- Ensured that every student feels supported by having a one-on-one with each, every week.
Triplemint Real Estate, New York, NY – Inside Sales Agent
Jan 2019 – Mar 2020- Consistently led the department in Sales Client conversions, with 30% of all closed deals coming from my converted leads.
- Conversions led to 15 million in closed deals and 900k in revenue.
Hospitality Consulting, New York, NY – Director of Operations & Project Manager
Apr 2014 – Jan 2019- Executed customized projects based on owners’ goals and targets.
- Created regular education and training programs for all staff, which significantly increased sales and employee retention.
Skills
- Programming Languages & Frameworks: JavaScript (React, Angular, Node.js, Vanilla JS), Python (Flask)
- Cloud Technologies: AWS (S3, IAM, Lambda), AWS Certified Cloud Practitioner
- Real-Time Communication: WebRTC, Electron
- Development Tools: Git, Postman, Docker, CI/CD Pipelines
- Database & Analytics: SQL, MongoDB, Data Visualization
Education & Certifications
- Amazon Web Services, Certified Cloud Practitioner – Aug 2024
- Flatiron School, New York, NY, 15-Week Software Engineering Immersive Bootcamp (May 2020 – Aug 2020)
- Curriculum combined emphasis on building a strong foundation in core languages (React, Ruby, Rails, JavaScript) as well as the ability to pick up other languages and technologies in a short timeframe.
- Established fundamental understanding of Computer Science principles such as Algorithms, Object-Oriented Programming, Data Structures, and test-driven development.
- University of California, Los Angeles, Philosophy Major (90 Units) – Sep 2002 – May 2007
Interests
Coding, TV, books, sci-fi, cooking, my dog Teddy, and did I mention coding?